Frequently Asked Questions
Questions and answers to some of the more common things we hear.
Q: Is this a secure website?
A: Shop at Chic Apparel with complete confidence. Transactions on Chic Apparel are protected with up to 256-bit Secure Sockets Layer encryption. For more information click on the "Verified and Secured" image located on the left side and bottom of every page.
Q: How do I contact Chic Apparel?
A: Our helpful staff is available to answer your questions 7 days a week. All e-mail inquiries are answered within 24 hours. If you have any questions feel free to send us an e-mail
Q: What payment types do you accept?
A: We accept all major credit/debit cards, checks/e-checks and more through Paypals world class express-checkout service.
Q: How do I know what size I am?
A: Our size chart can be found on every product page, or you can view it here. If you need help choosing your size contact our sales team or click on the "ask a question" link on the page of the product you have a question about.
Q: How do I find out about current promotions and coupon codes?
A: Just create an account and sign up for our newsletter. We hate spam to.. If you sign up for our newsletter you will receive only 1 email a month announcing new products and promotions. Its easy to subscribe and just as easy to unsubscribe.
Q: How can I find out about the status of my order?
A: Just log in to your account and click on the order status link located on the "My Account" page.
Q: Why Chic Apparel?
A: Chic Apparel has been an online retailer of lingerie and fashion apparel since 2001. We sell lingerie online for less, period. We dont have huge warehouses and a staff of 500 waiting to take your call, what we do have is guaranteed quick email response to help with any questions you might have, along with lighting fast order processing designed to get your items to you quicker. All merchandise is A-1, 1st quality and just as youd expect from some of the most popular brand names in the fashion and apparel industries and come with our 100% customer satisfaction guarantee.
Q: Is this a secure website?
A: Shop at Chic Apparel with complete confidence. Transactions on Chic Apparel are protected with up to 256-bit Secure Sockets Layer encryption. For more information click on the "Verified and Secured" image located on the left side and bottom of every page.
Q: How do I contact Chic Apparel?
A: Our helpful staff is available to answer your questions 7 days a week. All e-mail inquiries are answered within 24 hours. If you have any questions feel free to send us an e-mail
Q: What payment types do you accept?
A: We accept all major credit/debit cards, checks/e-checks and more through Paypals world class express-checkout service.
Q: How do I know what size I am?
A: Our size chart can be found on every product page, or you can view it here. If you need help choosing your size contact our sales team or click on the "ask a question" link on the page of the product you have a question about.
Q: How do I find out about current promotions and coupon codes?
A: Just create an account and sign up for our newsletter. We hate spam to.. If you sign up for our newsletter you will receive only 1 email a month announcing new products and promotions. Its easy to subscribe and just as easy to unsubscribe.
Q: How can I find out about the status of my order?
A: Just log in to your account and click on the order status link located on the "My Account" page.
Q: Why Chic Apparel?
A: Chic Apparel has been an online retailer of lingerie and fashion apparel since 2001. We sell lingerie online for less, period. We dont have huge warehouses and a staff of 500 waiting to take your call, what we do have is guaranteed quick email response to help with any questions you might have, along with lighting fast order processing designed to get your items to you quicker. All merchandise is A-1, 1st quality and just as youd expect from some of the most popular brand names in the fashion and apparel industries and come with our 100% customer satisfaction guarantee.
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